Airports /

 CGN Airport

CGN VIP Airport Service (Meet & Assist)

Our CGN meet and greet service pairs you with a dedicated greeter to guide you through terminal procedures. Choose arrivals, departures, or transfer assistance based on your itinerary.

Get a CGN VIP airport service quote

Comprehensive Airport Assistance

CGN Airport can be overwhelming with its multiple terminals, international arrivals, and complex procedures. Royal Airport Concierge simplifies your experience by providing end-to-end support from the moment you land or arrive at the airport.
  • Personal greeter meets you at your designated location.
  • Escort through immigration, customs, and security.
  • Priority processing where available via airport/airline programs.
  • Professional luggage assistance and coordination.
  • Navigation to gates, lounges, or ground transportation.

Why Choose Royal Airport Concierge at CGN

Our team has extensive experience operating at CGN across all terminals. We understand the unique challenges of this busy international hub and are equipped to handle any situation with professionalism and efficiency.

CGN Airport Services

Explore our airport concierge services:

Why travelers choose Royal Airport Concierge at CGN

Personal Assistance

Dedicated greeter assigned exclusively to you from arrival to departure gate or ground transportation. One-on-one attention ensures nothing is overlooked and all your needs are met with care and efficiency.

24/7 Support

Round-the-clock availability for bookings, modifications, and emergency assistance. Our team monitors your flight in real-time and adapts to any delays or changes automatically—no action needed from you.

Global Experience

Years of experience operating at CGN and +500 airports worldwide. Our staff are trained in international protocols, security procedures, and customs regulations—ensuring smooth transitions regardless of your origin or destination.

Important Information About CGN Airport

All passengers must complete official immigration, customs, and security procedures personally. We help you clear customs and passport control at CGN as quickly as possible. While wait times depend on local authorities, we make sure you get through the airport as quickly as possible by guiding you through the most efficient lanes available.

Terminal Information

Aéroport de Cologne Bonn Airport operates multiple terminals, each serving different airlines and routes. Understanding terminal layouts is crucial for efficient navigation, especially for international arrivals and connecting flights.

1

Terminal 1

International

Terminal 1

International

4

Terminal 4

International & Domestic

Terminal 4

International & Domestic

5

Terminal 5

JetBlue

Terminal 5

JetBlue

7

Terminal 7

International

Terminal 7

International

8

Terminal 8

American Airlines

Terminal 1

American Airlines

Our services are available across all operating terminals. Specific meeting points and procedures vary by terminal and will be confirmed in your booking details.

Questions fréquemment posées

Common questions about our meet and assist services specifically at JFK Airport.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

For international arrivals, your greeter will meet you at the arrivals gate immediately after you exit the aircraft, or at the designated meeting point after immigration (depending on your booking type). For domestic arrivals, we meet you at the gate or baggage claim area. You will receive specific meeting point details, your greeter’s photo, name, and contact number 24 hours before your flight.

Check our CGN Airport services

CGN Arrival
Services

CGN Departures Services

CGN Transfers Services

Frame 38(7)

Still Have Questions?

Our customer support team is available 24/7 to answer questions about CGN services.
Frame 38(7)
Contact our support team
fr_FRFrançais
en_USEnglish es_ESEspañol zh_CN简体中文 ru_RUРусский it_ITItaliano arالعربية fr_FRFrançais